Ikea launches furniture buy-back scheme

13 October 2020

Ikea has announced a new initiative to buy back its unwanted furniture from customers to resell as secondhand.

The Buy Back initiative will launch in the UK and Ireland on 27 November. The scheme has been presented as part of Ikea's efforts to become more sustainable and will see customers who return furniture compensated with vouchers to spend in-store.

A number of pieces bought from Ikea can be returned after customers complete a request online. Well worn pieces can receive vouchers to the value of 30 per cent of the piece's original value, whereas “as new” items can be exchanged for up to half their value.

Returned items will be either resold in stores or, if this is impossible, recycled.

Peter Jelkeby, country retail manager for Ikea in the UK and Ireland, said: “Sustainability is the defining issue of our time and Ikea is committed to being part of the solution to promote sustainable consumption and combat climate change. With the launch of Buy Back we are giving a second life to many more Ikea products and creating more easy and affordable solutions to help people live more sustainably. It is an exciting step forward in our journey towards becoming a fully circular and climate positive business by 2030.”